Refund and Returns Policy

Overview

When Delivery Person arrives, You Check products and you got all are ok. After all are ok confirmation, You pay the payment to delivery person. After Delivered, You get refund or change only for guarantee products. Additionally only for Undergurments you get change for size and it will be inform me withing 24 hour from delivery time.

Additional non-returnable condition:

Physical damage
Missing parts
scratches on the body of the product
mishanding of product

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you as call or sms notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your account again.

Then contact your payment method company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Facebook page or whatsapp

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

After Delivered, You get refund or change only for guarantee products. Additionally only for Undergurments you get change for size and it will be inform me withing 24 hour from delivery time.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.